Analytics

Open Analytics in the left menu of the selected project. Broadcasts are grouped by date; Update refreshes the data. The list is empty until broadcasts are available.

Click a broadcast to open its details. Check its date and ID to distinguish multiple sessions and identify the relevant broadcast when contacting support.

Broadcast metrics

Information shows the available start and end times, duration, viewer and chat counts, and reconnections. Technical fields may include encoder, server, IP address, resolution, FPS and video bitrate.

In Graphs, switch between Audience and Bitrate. Compare a bitrate drop or reconnection time with the event log. No data means that the block has no data; it is not equivalent to a zero measurement.

Analytics. 1. In Graphs, switch between Audience and Bitrate

Channels shows destination statistics and a Video link when supplied by the platform. Viewer data, chat data and video links depend on what each platform provides.

To investigate errors, open the event log.